FAQ’s – Frequently Asked Questions

Frequently Asked Questions

Can we download the videos?

No videos cannot be downloaded. Videos can only be be streamed online using your secure Member login.

How can I maximize the videos, it is too small for me, i want to have full screen, please guide me.

To view Full screen, Please double click the video.

Do we have any training institute in india?

I only provide online trainings as my participants are spread across the world. I do not have any classroom trainings.

How much does the training cost?

Please visit our webpage – http://www.itelearn.com/pricing-option for pricing details

How do we access the training videos?

Go to www.itelearn.com or use http://www.itelearn.com/wp-login.php There is a member login on the home page. Please login with your own email i.d and use lost password to reset your password.

I would like to know If QTP 10 or 11 compatible with Windows 7 Home Premium 64 bit OS

Yes it does work on this operating system.

When can we expect next LIVE batch for QTP and Selenium.

For now we are not planing for any LIVE batches if there is any LIVE batch in future will keep you posted.

Can we do a payment using debit card or credit card?

Yes

For all the new courses provided who will be the instructor?

Karthik will be the instructor for all the new courses we have started up.

All the new courses provided will they be a live batch or recorded sessions?

For now all the new courses offered will be pre-recorded videos

What is the discount offered for the various courses provided

Please refer to our pricing page at: http://www.itelearn.com/pricing-option for the current discounts and offers

Can karthik provide us in person training?

We are sorry but Karthik takes only online training sessions not in person.

For how long we will be given an access for these videos?

Access for these videos will be given for a year

What if I have question when watching the video?

You can always use our private forums for any technical help or email tech support. This facility is available only for ITeLearn paid members.

How to download QTP?

We will give you a download link you just need to follow the instructions given in the welcome pack and download it.

What do we do once the trial version for QTP expires in 14 days

You need to reinstall the QTP software

Is QTP supported on MAC?

QTP does not support Mac OS but there’s a work around. You might want to look at installing QTP on a windows virtual machine that sits on Mac. Parallels (www.parallels.com) or VMWare or WineHQ (www.winehq.com) are a few examples.Although this is never tested by our team.

Can you please give us the login for the forum?

Please check the below Link to access the forum: http://www.itelearn.com/member-thank-you.

I am no longer able to access the Google-Groups. What should I do?

As part of improvement to how we provide Technical Support more effectively, we have decided to move away from email/google group based tech support and forum to a Web Based Tech Support and forum.

Each of you have been invited to the new forum at http://www.itelearn.com/forum. Please check your email for a ITeLearn Guest login credentials. If you do not see an email, please send an email to learn@itelearn.com and not the group. The existing Google Groups have been disabled.

What is Forum?

We have come up with a new forum where all the technical queries will be resolved and all the participants can post their technical related queries, ask for assistance from our tech team member and also other team members who are participants of ITelearn group.

On which number can we contact you?

You can speak to us on the below numbers
+1-314-827-5272 (US)
+91-970-453-6245 (INDIA).

We do not take technical queries on phone.

We see a lock on the videos can you please remove that so that we can view the videos

You just need to click on the videos if you are a paid participant you will be able to view the videos even if you see a lock sign there!

Where can I get the Free video content?

All free content is on our youtube channel http://www.youtube.com/qtpelearn. Any additional video access is only through my training program.

Is there any way that I can continue to practice even after the training is finished?

YES. ON BOTH TOOLS. WILL PROVIDE SUPPORT.

Do I need to know the JAVA in-order to use the Selenium? Do I need to know any programming knowledge? Do I need to know QTP or other Automation Tools to Learn Selenium? I am new to Testing. Can I still learn Selenium?

I assume that most of you are NEW to Testing and have no experience in writing any code. That way, I ensure that I go through from the very basic level and gradually move to advanced topics.

How much of Java and JUnit will be taught in this training?

This is NOT Java training. However, I shall teach all that is need to successfully build, design, run and maintain Data-Driven, Keyword-Driven and Hybrid Automation frameworks through Java/JUnit.

How about other programming languages like C#, Perl, Python, PHP etc? Should we not learn them?

There is a lot to learn initially on Selenium IDE, RC and GRID. We then go into programming through Java. Once you learn a flow with one language it will make things easier to adapt and learn or implement through other languages. You know how things work and what can/cannot be done.

What is the most widely using programming knowledge for Selenium?

It varies and depends on the organization implementing it.

How do I download and install Selenium IDE, Selenium RC, Selenium Server, Selenium GRID, FireBug, Eclipse to write and run Java code etc?

Please refer to Welcome Pack for Selenium on the http://www.itelearn.com/member-thank-you page for detailed installation instructions.

How will our questions get answered?

During offline practice or while watching the videos, you can search the private Discussion Forums for answers or post a new question.There are over 200 new participants joining this training each month. You will be part of a very large private user community where you can post your questions and get answers from. Also, your learning enhances significantly when you learn from questions and topics from other members. There is also my Technical Help Desk team which monitors this constantly

Do you do placements?

At the moment NO. However, I plan to get into consulting and projects very soon. YES. But this will be very niche, focused on Automation.

How are the job opportunities for Selenium? Is it better than QTP?

Excellent. Visit dice or monster or CareerBuilder. Both tools have their goods and bads. Having these 2 words on your resume will help your marketing a lot.

Do you have an option to take only Basic or only Advanced or only specific topics for QTP and Selenium

NO. This training has a well integrated and navigates through easy to advanced topics seamlessly. This is the primary reason, it makes your concepts rock solid and you would be able to grasp and implement lot many features. Even if you are an experienced QTP professional and need to sharpen your skills, there is no shortcut. You have to go through the entire program as there are many concepts and fundamentals that you may miss otherwise.

We are facing a database error on your website

We are really sorry for the inconvenience. We are facing some technical issue and we are working on it. This will be taken care in few hours.The issue will get fixed in next 24 hours.

What if I am from Different education or experience background?

Still you can opt and master the subject,if you have the urge and desire to learn .You need not have any programming experience,its a easy subject to learn if you can practice well

What is ITeLearn Affiliate program?How do I become ITeLearn Affiliate?

Please visit this webpage http://www.itelearn.com/affiliates to know about our Affiliate Program.

1) The 1st step is to ensure that you have the latest version of Microsoft Silverlight. Visit http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx to install the latest version. This will help to better streams.
2) The best browser to play the videos is Google Chrome. You can download and install the latest version from https://www.google.com/chrome
3) Videos are based on secure streaming technology. Hence you need to provide some time for the videos to load completely. Post which you will be able to easily navigate through the video timeline (Pause, Rewind, Forward, Replay etc)

1) This must have happened because you are not given access to the right membership level.
2) Email us immediately at learn@itelearn.com so that we can add you to the right ITeLearn membership level.

I see a message “Your account is approaching the storage limit.When your account reaches the limit,You will no longer be able to upload new content to your account.” What should I do?

Please ignore this message as this is taken care at our end.

I am able to watch silverlight videos but have issue with wmv files.

Install windows media player to watch these videos.

The content is currently unavailable.Please contact the content owner for more information.

This error or message appears when there is a issue with bandwidth.
Inform us in this case.

The blue wheel on silverlight video rotates till 100 % and then I get a blank screen. or your Video plays for few minutes and gets blank.

Try the below steps:
a. Un-install the Silvelight plugin on your PC or Laptop
b. Download and Reinstall the Silverlight plugin.

I am having issues viewing the videos. It is taking almost 4-5 hours to view an hour of video. Also, the buffering stops in between and have to restart it.

a. Check if you have decent internet speed for faster streaming.
b. If the internet speed is fine.As a alternate play the videos on a different browser.

What is the start date for this selenium 2-week Job Oriented Dummy Project Live Program?

We will announce the start date soon. Please keep checking this page for start date.

I am an existing member for selenium videos. I have paid $350. How much do I pay for this Dummy project Live Program?

Since you are an existing paid Selenium Participant, you need to pay $125(Live+Video) or $75 for videos only.

I am a New Subscriber and planning to take Selenium prerecorded vidoes. But I do not want to take this Selenium 2-week LIVE program. How much should I pay?

As you are a new subscriber and you do not wish to take Live or Video Recordings for this LIVE program, you can buy our regular package for selenium pre-recorded videos which is $350. Our pricing page is here: http://www.itelearn.com/pricing-option
NOTE: You will not have access to Selenium 2-week LIVE program recorded videos as this program is different from the earlier sessions.

I am an existing paid Selenium participant. Will I have access to these Live Program Live or recorded videos?

No. This program is different from the earlier sessions. This program is a Fast-Track and focused at giving you the much needed practical exposure and confidence. It will prepare you for an upcoming job.

If you wish to get access to the videos please make a payment here: http://www.itelearn.com/selenium-tutorial-videos/itelearn-selenium-2-week-job-oriented-dummy-project-live-program

Is it hard to learn QTP?

QTP is a very popular tool in the Software Test Automation Market due to its advanced features and powerful scripting (VB Script). Hence, to master the tool it will take time, effort and patience(avg of 1 to 3 months). However, my tutorials have been specifically made to make learning QTP for beginners easy and still provide very advanced topics.

I am an absolute beginner. Is it hard to learn QTP?

QTP is a very popular tool in the Software Test Automation Market due to its advanced features and powerful scripting. Hence, to master the tool it will take time (avg of 1 to 3 months). However, my tutorials have been specifically made to make learning QTP for beginners easy and still provide very advanced topics.

Is learning QTP essential?

QTP is one of the most popular tools. It has a very huge job market and has become almost like a mandatory skill for all Software QA professionals.

What are the pre-requisites for learning QTP?

Nothing specific. The videos have been oriented for absolute beginners. However, basic computer skills and MS Office skills are essential.

Do I need to know programming?

The training program has sufficient focus on learning the required programming knowledge.

Are you doing LIVE training or is it only VIDEOS?

My core course content is through videos only. This is the most effective and preferred way to master any new skill.However, I also do a shortened LIVE program once every few months which is attended by dozens of participants. All questions are asked and answered on chat during these LIVE sessions. However, majority of questions come when you practice on the tool and this gets addressed through the Tech Support + Tech Forum. When a LIVE webinar is announced you can upgrade to the LIVE webinar by paying the difference.

How will I practice?

You will be provided with detailed instructions of installing the trial version for QTP for your local machine. This detail will come as part of your welcome pack.

How will I get my technical questions answered?

All Technical questions will get addressed through the Technical Forum only. We have a team providing tech support to our members and will answer your query on the forum.

How long is the access to the videos?

Videos for each course are typically available for 12 months (1 Year) unless specified otherwise.

How long is the access to the technical forums?

You have a LIFE Time access to the technical support through the forums.

How quickly will my questions get answered?

Typically, most questions already have answers in the forum. Do visit the forum and search for a solution. Else, start a new thread and you will start getting responses within 24 hours.

Will I get hands-on training?

The entire training is focused on practical, hands-on, job like projects and practice.

Are there any LIVE projects?

The entire training is focused on practical, hands-on, job like projects and practice.

What happens after the trial version expires?

We do not support this area. However, you can search the forum and take advice from other members. Please do not post new threads for this.

What do I get after enrolling/paying for the training?

Within 24 hours, you will receive:
1. Account access (login/pswd) to the secure site for viewing the videos.
2. Download all class files, project files, scripts, tutorials, documentations.
3. Access to the Tech Support and Tech Forum for addressing your technical quesitions.
4. Free Registration for our 3rd party/partner driven Power Placement Program.

What is the difference between Live+Videos and Videos?

Live+Videos gives you an access to Live training plus Recorded Videos. Videos only option will give you an access to Recorded videos only.
You can opt for Videos only if there is no Live training for the specific course and later pay the difference amount and upgrade to live by paying $50.

Can you please help, as there is no continuity between QTP recorded chapter wise videos?

QTP chapter topics have mostly been picked from Live webinars and flow for each topic is usually different. For example the application in chapter 2 will be different from the application shown in chapter 1 and may lack continuation.While there may be a feel of a break in continuation please note that the intent of this specific topic is to give a good in-depth overview of the topic listed. Hence please focus on the topic that you are currently watching and not as a continuation from the previous chapter.
IF you choose to go through the entire course in one continuous flow please refer to the fast track.These fast tracks are a shorter version covering the most important aspects of the tutorial.

What do I get after enrolling/paying for QTP training?

Within 24 hours, you will receive:
1. Account access (login/pswd) to the secure site for viewing the videos.
2. Download all class files, project files, scripts, tutorials, documentations.
3. Access to the Tech Support and Tech Forum for addressing your technical questions.
4. Free Registration for QA onAir program.
5. Access to QTP Course FAQ.
6. Access to QTP Interview Questions.
7. We give an access to QTP-10 Link which is a trial version for 14 days.

How can we access (QTP)videos in Screencast.com?

All videos related to QTP from screencast have been moved to ITeLearn.com. Please refer to the video name, title and topic that was being referred and look for the same in the main page for “QTP” for that course.

I would like to know QTP-10 is compatible with which operating systems?

QTP-10 is compatible with Windows xp 32 bit SP2, 3, WIndows xp 64 bit SP2, Vista, Windows 7.

I would like to know QTP-11 is compatible with which operating systems?

QTP 11 is compatible with Windows xp SP2,3; Vista SP2, Windows 7.

I would like to know QTP-11.5 is compatible with which operating systems?

QTP 11.5 is compatible with Windows XP, Vista, 7, 8 (UFT 11.52)

What are the Automation tools covered in Mobile App Testing?

The automation tools covered in Mobile App testing course are DeviceAnywhere, AndroidDriver in Java and Robotium.

What is QuickTest Professional (QTP) ?

“QuickTest is a graphical interface record-playback automation tool. It is able to work with any web, java or windows client application. Quick Test enables you to test standard web objects and ActiveX controls. In addition to these environments, QuickTest Professional also enables you to test Java applets and applications and multimedia objects on Applications as well as standard Windows applications, Visual Basic 6 applications and .NET framework applications…
QTP is Mercury Interactive Functional Testing Tool. QTP stands for Quality Test Professional.”

What are the Technologies supported by QTP?

Web, Java (Core and Advanced), .Net, WPF, SAP, Oracle, Siebel, PeopleSoft, Delphi, Power Builder, Stingray 1, Terminal Emulator, Flex, Web Services, Windows Mobile, VisualAge Smalltalk, Silverlight and mainframe terminal emulator.

What is the scripting language used to teach QuickTest Professional (QTP)?

The language used to teach QTP is VB Scripting.

Does QTP run in any environment?

No, QTP works only in the windows environment.

What phases are involved in testing an application in QTP?

“The Quick Test Professional process consists of the following main phases:

Analyzing Application: before preparing test cases need to analyze the application to find out the testing needs.
Preparing Testing Infrastructure: based on testing needs create those resources, resources like, shared repository, function library etc.
Building Test Cases: create test script containing action to be performed while testing. Add object repository with the test function libraries.
Enhancing Test: by making use of checkpoints, broadening the scope of test, add logic and condition to test for checking purpose.
Debugging, Running and analyzing Test: debug the test so that it works without interruption. Run these test and analyze the test result generated by QTP
Report Defects: lock bug into the bug report and send it to the development team.”

What’s the basic concept of QuickTest Professional (QTP)?

QTP is based on two concept-
* Recording
* Playback

What is keyword view and Expert view in QTP?

Keyword View is an icon based view which shows test steps in tabular format. It also automatically generates documentation for the test steps.
Expert View gives the corresponding VB Script statement for every test step in the Keyword view.

Why learning Selenium is important these days?

“Selenium is an open source tool and supported by a large volunteers of open source developers. Selenium has become one of the most popular automation testing tools in the recent days. More and more organizations are adopting Selenium over other commercial software testing tools.

I remember predicting Selenium will be the dominating automation tools in next 3 years. I said this in 2010 to a group of my students and it is almost reality now. Why is it so popular? It is the cost. More and more organizations are cutting cost and divorcing commercial and high cost tools like QTP, rational and MS visual suites of tools. Open source is a cost effective solution in the long run even if the learning curve is little steep. I am sure the job market for selenium will increase in 2013 and coming years.”

Where can we find, the videos from Screencast?

All videos from screencast have been moved to ITeLearn.com. Please refer to the video name, title and topic that was being referred and look for the same in the main video page on ITeLearn.com for that course.

What is Try a Webinar?

A free service that helps IT professionals get to know and attend upcoming FREE IT Webinars and get latest skill upgrades from across the industry. Participate actively, Socially share and leverage the free learning from across the globe.
For more details check the below link http://www.tryawebinar.com/
A free service that helps IT professionals get to know and attend upcoming FREE IT Webinars and get latest skill upgrades from across the industry. Participate actively, Socially share and leverage the free learning from across the globe.
For more details check the below link http://www.tryawebinar.com/

Do you provide QTP software tool?

We share a QTP-10 link, which is a trial version for 14 days.
For further access period extension, you need to uninstall the existing QTP s/w from your system completely and reinstall. UN-Installation and re-installation help documents are available on the forum for your support. Please use our technical forum (www.itelearn.com/forum) for the same.
For Un-installation you can check our forum for old posts- “How to uninstall QTP completely”
And then re-install a new link as you did earlier.

What is the Scripting language used in Selenium training?

The scripting language used for Selenium training is Java.

What is the most widely using programming knowledge for Selenium?

It varies and depends on the organization implementing it.

Where can we find, the Scripts and Files that are used by the trainer in the videos.

Please follow the below instructions.
a. Please login, using your Login credentials.
b. Below each playlist, you can find an option of Download files click on it to Download the files.
c. Download files are Zip files,they should be downloaded and saved on your system.
d. If you are facing any issue, please mail our sales team at learn@itelearn.com for support.

What is UFT?

The new version of HP QTP is being called HP Unified Functional Testing 11.5 (UFT 11.5). UFT 11.5 is actually a combination of HP QTP (for testing GUI) and HP Service Test (for testing API). HP UFT 11.5 version simplifies the testing process by combining a number of different tests into one screen.

How long will it take to learn QTP ? When is the next Live batch?

To learn any tool the time required, will depend on persons learning ability, prior knowledge on the subject, time spent and many other factors.. To master the tool it will take time (avg of 1 to 3 months).
We will announce the next live batch very soon, for now you can opt for recorded videos and access the videos. When we have our next live batch you can pay $50 and upgrade for our live session.

How long will it take to learn Selenium ? When is the next Live batch?

To learn any tool the time required, will depend on persons learning ability, prior knowledge on the subject, time spent and many other factors.. To master the tool it will take time (avg of 1 to 3 months).
We will announce the next live batch very soon, for now you can opt for recorded videos and access the videos. When we have our next live batch you can pay $50 and upgrade for our live session.
As you are already subscriber to our website, you will receive our broadcast mails which will have all the info on our latest Upcoming Free Webinars and Live trainings.

I am not able to see the add topic button, cannot post the question on our forum?

If you face such an issue, please mail our sales team at learn@itelearn.com and they will do the required.

Yes, you are right sometime HP does not allow more installation on one system in this case you may require to format your system or use VM ware concepts.
For more details on this, you can use QTP Forum for help.

Do you provide Domain Training?

We do not provide any domain training. But after doing mentioned courses you will get good idea of software testing and testing tools. You can join any field or any domain testing. Because skills are more required to enter in Software testing field.

How to see the video, in full screen?

To watch the video in full screen, click on the full screen option that is there below next to the timer.

You are right. We can download only the latest version from HP website. QC 12.0 was launched in late March 2014 hence the older links wont be accessible. The Installation procedure remains the same no matter the version of QC ( 11.0 /11.5x /12.0)

The Installation procedure remains the same but please take care of the pre-requisites(listed below). Please check the supported Operating systems. All that were supported on QC 11.0 is NOT supported in QC 12.0. The Day-3 Installation video will definitely give you a detailed view as well as the installation document will help you to perform the same.

OS Supported:
Microsoft Windows Server 2008 R2 Enterprise SP1 64 Bit
Microsoft Windows Server 2012 Standard 64 Bit
Red Hat Enterprise Linux 6.3 64 Bit
Red Hat Enterprise Linux 6.4 64 Bit
Oracle Enterprise Linux 6.3 64 Bit
Oracle Enterprise Linux 6.4 64 Bit
SUSE Linux 11.0

Supported Databases:
Oracle 10.2.0.5
Oracle 11.2.0.3
Microsoft SQL Server 2008 R2 SP2
Microsoft SQL Server 2012 SP1

Regarding RAM, be it new version(12.0) or old version(11.5x) the prerequisite is 8 GB RAM.

What is ISTQB and why ISTQB ?

ISTQB Stands for International Software Testing Qualifications Board which is a software testing qualification certification organization that operates internationally.
Since it is Internationally recognized certification, it is valid across countries.

How the certification levels are designed ?

ISTQB Foundation Level (CTFL)
ISTQB Advanced Level (CTAL)
- Test Manager
- Test Analyst
- Technical Test Analyst
Expert Level
– Improving the Test Process
– Test Management
– Test Automation(planned)
– Security Testing(planned)

Can I take Advanced Level Directly ?

No. One has to clear foundation level to attempt Advanced level certification course and has to clear all advanced level(Test Manager, Test Analyst, Technical Test analyst) to attempt Expert level certifications.

What is the Exam pattern for ISTQB – Foundation ?

Question Type : Multiple Choice
No# of Questions : 40
Point Systen : No Negative Marking. 1 point for each Question.
Success Criteria : 65% (26 Questions or More)
Exam Duration : 60 Mins
Exam Fees : US$250

I am a Fresher. Can I take up ISTQB Foundation ?

Yes you can take up the test even if you are a fresher. However, it is encouraged to have a hands on experience in testing before attempting certification.

Can I retake the exam any number of times ?

Yes. You can take up ISTQB Foundation level certification any number of times but there should be a minimum gap between two attempts. You can check the same on www.istqb.org

I am experienced professional. Which one is preferred (PMP / ISTQB Certification) ?

Both are different Certifications. PMP is purely for Project Management(general Management techniques) and Should NOT be confused with testing certifications. However ISTQB is specific to Software Quality assurance only. One has to choose based on their skills/long term goals.

Where can I take up the test ?

ISTQB tests are conducted in prometric centers and the details of the centers can be found from www.istqb.org

Will I be able to get the results immediately ?

Once the test is completed, the results will be shown to the user immediately. The certificate usually reaches two weeks after clearing the tests.

What are the reference text books/papers available for ISTQB Certification ?

+ Foundations of Software Testing – ISTQB certification 3rd Edition – Dorothy Graham 2012
+ Software Testing – ISEB Foundation Guide – British Computer Society
+ Software Testing Foundations : Rocky Nook, Andreas Spillner (2011)
+ What is Software Testing ? , ilovetesting.com

[Abbott] J. Abbot (1986), Software Testing Techniques, NCC Publications.
[Adrion] W. Adrion, M. Branstad and J. Cherniabsky (1982), Validation, Verification and Testing of Computer Software, in: Computing Surveys, Vol. 14, No 2, June 1982.
[Bach] J. Bach (2004), Exploratory Testing, in: E. van Veenendaal, The Testing Practitioner – 2nd edition, UTN Publishing, ISBN 90-72194-65-9.
[Beizer] B. Beizer (1990), Software Testing Techniques, van Nostrand Reinhold, ISBN 0-442-20672-0
[Chow] T. Chow (1978), Testing Software Design Modelled by Finite-Sate Machines, in: IEEE Transactions on Software Engineering, Vol. 4, No 3, May 1978.
[CMM] M. Paulk, C. Weber, B. Curtis and M.B. Chrissis (1995), The Capability Maturity Model, Guidelines for Improving the Software Process, Addison-Wesley, ISBN 0-201-4664-7
[CMMI] M.B. Chrissis, M. Konrad and S. Shrum (2004), CMMI, Guidelines for Process Integration and Product Improvement, Addison Wesley, ISBN 0-321-15496-7
[Deming] D. W. Edwards (1986), Out of the Crisis, MIT Center for Advanced Engineering Study, ISBN 0-911379-01-0

What is the validity of the Foundation Level Certification ?

Foundation Level Certification has Life Long Validity.

What are the different Areas of Foundation Level Certification that one has to go through to pass the certification ?

1. Fundamentals of Testing (K2)
1.1 Why is Testing Necessary (K2)
1.2 What is Testing? (K2)
1.3 Seven Testing Principles (K2)
1.4 Fundamental Test Process (K1)
1.5 The Psychology of Testing (K2)
1.6 Code of Ethics

2. Testing Throughout the Software Life Cycle (K2)
2.1 Software Development Models (K2)
2.2 Test Levels (K2)
2.3 Test Types (K2)
2.4 Maintenance Testing (K2)

3. Static Techniques (K2)
3.1 Static Techniques and the Test Process (K2)
3.2 Review Process (K2)
3.3 Static Analysis by Tools (K2)

4. Test Design Techniques (K4)
4.1 The Test Development Process (K3)
4.2 Categories of Test Design Techniques (K2)
4.3 Specification-based or Black-box Techniques (K3)
4.4 Structure-based or White-box Techniques (K4)
4.5 Experience-based Techniques (K2)
4.6 Choosing Test Techniques (K2)

5. Test Management (K3)
5.1 Test Organization (K2)
5.2 Test Planning and Estimation (K3)
5.3 Test Progress Monitoring and Control (K2)
5.4 Configuration Management (K2)
5.5 Risk and Testing (K2)
5.6 Incident Management (K3)

6. Tool Support for Testing (K2)
6.1 Types of Test Tools (K2)
6.2 Effective Use of Tools: Potential Benefits and Risks (K2)
6.3 Introducing a Tool into an Organization (K1)

How the certification is designed ?

The Certification tests based on different knowledge levels.
- K1: remember,recognize, recall
- K2: understand, explain, compare, clasify
- K3: apply,use
- K4: analyze
K1 – 20 Questions, K2 – 12 Questions, K3 & K4 – 8 Questions.

IS ISTQB Certification acknowledged across the globe ?

It is a truly internationally recognized certification program.

What is the advantage of ISTQB Certification ?

This certificate is recognized in multiple countries in multiple continents. Hardly any other certification has adoption in as many countries as this one.

Max attempts to take up ISTQB exam ?

You can take the exams as many times as necessary to pass them. Typically for each additional attempt you must be pay exam fee for separately.

Can we attempt ISTQB Advanced Level directly ?

No. One Cannot take Advanced level or Expert level certifications directly.
One has to complete “Foundation Level” first.

How is the Foundation level exam structured?

The Foundation Level exam comprises 40 multiple-choice questions, with a scoring of 1 point for each correct answer, a pass mark of at least 65% (26 or more points) and a duration of 60 minutes (or 75 minutes for candidates taking exams that are not in their native language).

Is this certification acknowledged across the world ?

This is a truly internationally recognized certification program. For the list of participating countries please visit ISTQB® Geographic coverage.

What is the ISTQB certified tester program ?

The ISTQB® Certified Tester program provides certification for software testers internationally. There are currently two levels of certification: The Foundation Level certificate(one module) and the Advanced Level certificates(three modules). An Expert Level is currently being developed. For all three levels, international working groups develop and maintain internationally uniform curricula and exams. One of the core principles of the program is a strict separation between the administration of exams and the training to those who would like to prepare for the exam in ISTQB® compliant courses. This is not true of other testing and/or quality assurance organizations.

What is QC and Why QC ?

QC is a quality management tool/ application life cycle management tool which helps us to track, organize all the work items through out the software life cycle. QC is a product of Hewlett packard.

What is the prerequisite for this course ?

You should have basic understanding of Software testing inparticularly SDLC, STLC and defect life cycle.

I dont have any idea about QC. Can I opt for this training?

Yes. It is for beginners to intermediate level. All the modules including customization and Admin modules are part of this training. It is a job based training which will definitely help you to carry out your day to tasks better if QC is used in your project.

Which version of QC can I download from HP Site ?

You can download ONLY the current version (as of now it is HP ALM QC 12.0) released on Mar 2014. You CANNOT download older vers

I am facing issues with installation ? What Should I do ?

+ First ensure that you watch out carefully for the installation prerequisites. Refer to the Installation Document and Videos.
+ If you are still facing issues please raise query in forum but before raising the same ensure that no previous post on the same topic exists.

What are the prerequisites for Installing QC 12.0x ?

OS :
====
Microsoft Windows Server 2008 R2 Enterprise SP1 64 Bit
Microsoft Windows Server 2012 Standard 64 Bit

DataBase:
========
Oracle 10.2.0.5 / Oracle 11.2.0.3
Microsoft SQL Server 2008 R2 SP2
Microsoft SQL Server 2012 SP1
Microsoft Windows Server 2012 Standard 64 Bit

RAM : 8 GB
====

Browser : IE 8,9,10 (32 bit)
========

MS Office :
==========
Microsoft Office 2010 SP2 32 Bit
Microsoft Office 2013 32 Bit

What are the prerequisites for QC 11.0 ?

OS :
====
Microsoft Windows Server 2003 Enterprise SP2 32 Bit/64 Bit
Microsoft Windows Server 2003 R2 Enterprise SP2 32 Bit/64 Bit
Microsoft Windows Server 2008 Enterprise SP2 64 Bit
Microsoft Windows Server 2008 R2 Enterprise 64 Bit with ALM 11.00 Patch 02
Microsoft Windows Server 2008 R2 Enterprise SP1 64 Bit ALM 11.00 Patch 06

DataBase:
========
Oracle 10.2.0.4/Oracle 10.2.0.5 / Oracle 11.2.0.1 / Oracle 11.2.0.2 / Oracle 11.2.0.3 / Oracle 11.2.0.4
Microsoft SQL Server 2008 SP1 / Microsoft SQL Server 2008 SP2 / Microsoft SQL Server 2008 SP3 / Microsoft SQL Server 2008 R2 SP1 / Microsoft SQL Server 2008 R2 SP2

RAM : 8 GB
====

Browser : IE 7,8,9,10,11 (32 bit)
========

Office Suites
=============
Microsoft Office 2007 SP2 32 Bit
Microsoft Office 2010 32 Bit
Microsoft Office 2010 SP1 32 Bit
Microsoft Office 2013 32 Bit

What are the prerequisites for QC 11.5x ?

OS :
====
Microsoft Windows Server 2008 Enterprise SP2 32 Bit/64 Bit
Microsoft Windows Server 2008 R2 Enterprise SP1 64 Bit
Microsoft Windows Server 2012 Standard 64 Bit
Microsoft Windows Server 2012 R2 Standard 64 Bit

DataBase:
========
Oracle 10.2.0.5 / Oracle 11.2.0.3 / Oracle 11.2.0.4
Microsoft SQL Server 2005 SP4 / Microsoft SQL Server 2008 R2 SP1 / Microsoft SQL Server 2008 R2 SP2

RAM : 8 GB
====

Browser : IE 8,9,10,11 (32 bit)
========

MS Office : (for Uploading)
===========
Microsoft Office 2007 SP2 32 Bit
Microsoft Office 2010 32 Bit
Microsoft Office 2010 SP2 32 Bit
Microsoft Office 2013 32 Bit

I am new to testing. Can I opt for Security Testing training ?

No. It is recommended to have a hands on experience on either manual or automation testing.

What type of security testing is dealt in the training sessions ?

We deal with web application security testing only. we don’t deal with infrastructure or network security.

Is it just theoritical or a practical oriented approach ?

Each topic has got two parts – theory and hands on. We also have a challenge round at the end of the session which would be done by the participant them-self.

What are the tools that we use for learning security testing ?

+ Burp suite
+ NTO SQL Invader
+ Havij
+ Mozilla Plugins – Tamper me, firebug, firepath

Where to download the webgoat – the application under test ?

Please use the below link,

https://www.owasp.org/index.php/Category:OWASP_WebGoat_Project

Will I be able to perform security testing on the application which we are currently testing in our organization ?

Yes. The concepts are dealt exhaustively which will help the testers to perform security testing in their organization.

Can I install the application under test on linux ?

Yes. The sample application can be installed in Linux as well.

What are the prerequisite for the application installation?

+ Ensure that there are no applications running on the port where we would be installing. Let us say we want to install the app in port (5151)
+ If you have a web sever in your system then install the app on the existing web server itself.
+ Bring up Burp Suite on a different port -(say 8080 – which no other app uses it) and make it to listen to the application port number(port# 5151)
+ Launch the application using the URL http://localhost:5151/WebGoat/attack

Can I practice on some other application apart from the one that we dealt ?

Yes. Here are few references.
Damn Vulnerable Web Application based on PHP/MySQ – http://dvwa.co.uk/
OWASP InsecureWebApp based on JAVA – http://www.owasp.org/index.php/Category:OWASP_Insecure_Web_App_Project
hackxor based on Perl(CGI) – http://hackxor.sourceforge.net/cgi-bin/index.pl
Hacme Travel based on C++ (application client-server) – http://www.mcafee.com/us/downloads/free-tools/index.aspx

Do we have any suggested book for security testing?

There are lot in the market which deal with webapp – security testing : Below are the suggested ones :
+ The Art of Software Security Testing: Identifying Software Security Flaws by Chris Wysopal , Lucas Nelson , Dino Dai Zovi , Elfriede Dustin
+ How to Break Web Software: Functional and Security Testing of Web Applications and Web Services.by Mike Andrews , James A. Whittaker
+ Web Security Testing Cookbook – by Paco Hope, Ben Walther
+ The Web Application Hacker’s Handbook – John Wiley & Sons
+ PROFESSIONAL PEN TESTING FOR WEB APPLICATIONS – Andres Andreu

Can I perform security testing for mobile apps ?

Yes. Participants can perform security testing on mobile application. Sample applications are listed below. They can be downloaded deployed and users can perform security testing on the same.
+ iMAS – The iMAS intent is to protect iOS applications and data beyond the Apple provided security model
+ GoatDroid – OWASP GoatDroid is a fully functional and self-contained training environment for educating developers and testers on Android security.
+ iGoat – iGoat is a learning tool for iOS developers (iPhone, iPad, etc.). It was inspired by the WebGoat project.

Yes you are correct.

The link was an external reference, which is now unavailable. Please refer to the below link for new references:
for installing Windows Server 2008 in Oracle Virtual Box.

Participants can refer to any of the following :

(or)

(or)

http://www.brighthub.com/computing/windows-platform/articles/31355.aspx

Does ITeLearn share Certificate for the trainings offered?

If requested, we do provide a course completion or participation certificate. For which you will have to mail our sales team at learn@itelearn.com

What is LR and Jmeter ?

Loadrunner (LR) and Jmeter are performance testing tools used. They are used to simulate user load on the application and observe the performance of the application.

What is the difference between Live+Videos and Videos only ?

Live+Videos gives you an access to Live training plus Recorded Videos. Videos only option will give you an access to Recorded videos only.
You can opt for Videos only if there is no Live training for the specific course and later pay the difference amount and upgrade to live by paying $50.

What is the prerequisite for Performance Testing course ?

Attendees will need a basic knowledge of software testing principals.

I don’t have any idea about Performance Testing, Loadrunner and Jmeter. Can I opt for this training?

Yes. It is for beginners to intermediate level. All performance testing, LR, Jmeter concepts are covered in this training. At the end of training you will have Hands on exposure to Performance Testing.

I am facing issues with installation? What Should I do ?

+ First ensure that you watch out carefully for the installation prerequisites. Refer to the Installation Document and Videos.
+ If you are still facing issues please raise query in forum but before raising the same ensure that no previous post on the same topic exists.

Which version of LR and Jmeter can I download from HP Site?

You can download ONLY the current version (as of now it is HP LR 12.0 and Jmeter 2.11) released. You CANNOT download older versions anymore.

Why should anyone learn LR and Jmeter?

These are performance testing tools which are widely used for performance testing of the application in most of the organization which helps us to simulate real time behavior.

I am facing issues with installation? What Should I do ?

+ First ensure that you watch out carefully for the installation prerequisites. Refer to the Installation Document and Videos.
+ If you are still facing issues please raise query in forum but before raising the same ensure that no previous post on the same topic exists.

What are the prerequisites for Installing LR 12 and Jmeter 2.11 ?

LR 12

Processor-CPU Type: Intel Core, Pentium, Xeon, AMD or compatible
Speed: 1.6 GHz or faster
Memory-(RAM)Minimum: 2GB Recommended: 4GB
Free Hard Disk Space-Minimum: 40 GB
Screen Resolution-Minimum: 1024 x 768
Operating System
• Windows 7 (SP1) 32 bit or 64 bit
• Windows 8 64 bit
• Windows Server 2012 64 bit (For Controller and Analysis only)
• Windows Server 2008 R2 (SP1) 64 bit

Browser Microsoft Internet Explorer 7, 8, 9, or 10

Jmeter 2.11

Requirements

JMeter requires your computing environment meets some minimum requirements 2.1.1 Java Version
JMeter requires a fully compliant JVM 6 or higher.
Because JMeter uses only standard Java APIs, please do not file bug reports if your JRE fails to run JMeter because of JRE implementation issues.

Operating Systems
JMeter is a 100% Java application and should run correctly on any system that has a compliant Java implementation.
Operating systems tested with JMeter can be view on this page on JMeter wiki.
Even if your OS is not listed on the wiki page, JMeter should run on it provided that the JVM is compliant.

What is the Application used during training.

The Application used during training is www.usajobs.gov

Which version of loadrunner and Jmeter are used in the training?

In our first live batch we have used LR – 11 and jmeter – 2.9 and in our latest live batch of March 2014 we have used LR – 11 and jmeter – 2.11 version.

What is Informatica Power Center ?

Informatica Power Center is the best ETL tool for data integration where we can extract data from heterogeneous sources and transform them and load into target with different mappings and workflows.

What is the prerequisite for Informatica Power Center course ?

You should have basic understanding of SQL and PL-SQL.

I dont have any idea about Informatica Power Center. Can I opt for this training?

Yes. It is for beginners to intermediate level. All the modules including customization and Admin modules are part of this training. It is a job based training which will definitely help you to carry out your day to day tasks better if Informatica is used in your project.

What are the prerequisites for installing Informatica?

Database:
Oracle 10x/11g
Microsoft SQL Server 2008 R2
Microsoft SQL Server 2012

RAM: 4GB Minimum

Where to download Informatica?

Download Informatica for Windows(32-bit):
Step-1: Go to http://edelivery.oracle.com
Step-2: Login/register
Step-3: Select: product pack: Oracle Business Intelligence; platform: Microsoft Windows (32-bit) then Select:
Oracle Business Intelligence (10.1.3) Media Pack for Microsoft Windows (32-bit)
Step-4: Download from 2 links:
Oracle Business Intelligence Data Warehouse Administration Console 10.1.3.4.1 for Microsoft Windows and Informatica PowerCenter and PowerConnect Adapters 8.6.1 for Windows x86 (32-bit) (Part 1 of 2) Part Number: V30756-01 Part 1 of 2
Oracle Business Intelligence Data Warehouse Administration Console 10.1.3.4.1 for Microsoft Windows and Informatica PowerCenter and PowerConnect Adapters 8.6.1 for Windows x86 (32-bit) (Part 2 of 2) Part Number: V30756-02 Part 2 of 2
Step-5: Unzip all the zip files. First unzip V30756-01_10f2 then V30756-01_20f2.
While unzipping V30756-01_20f2, it will ask for path of 1.
After this, install client from location V30756-01_2of2\dac_win_101341_infa_win_x86_32bit_861\pc861_client_win32_x86
This client installation is straight forward.

Download Informatica for Windows(64-bit):
Step-1: Go to http://edelivery.oracle.com
Step-2: Login/register
Step-3: Select: product pack:Oracle Business Intelligence; platform: Microsoft Windows (64-bit) then Select:
Oracle Business Intelligence (10.1.3) Media Pack for Microsoft Windows (64-bit)
Step-4: Download from 2 links:
Oracle Business Intelligence Data Warehouse Administration Console 10.1.3.4.1 for Microsoft Windows and Informatica PowerCenter and PowerConnect Adapters 8.6.1 for Windows x86 (64-bit) (Part 1 of 2) Part Number: V30757-01 Part 1 of 2
Oracle Business Intelligence Data Warehouse Administration Console 10.1.3.4.1 for Microsoft Windows and Informatica PowerCenter and PowerConnect Adapters 8.6.1 for Windows x86 (64-bit) (Part 2 of 2) Part Number: V30757-02 Part 2 of 2
Step-5: Unzip all the zip files. First unzip V30757-01_10f2 then V30757-01_20f2.
While unzipping V30757-01_20f2, it will ask for path of 1.
After this, install client from location V30757-01_2of2\dac_win_101341_infa_win_x86_64bit_861\pc861_client_win64_x86
This client installation is straight forward.

Download Informatica for Windows Itanium(64-bit):
Step-1: Go to http://edelivery.oracle.com
Step-2: Login/register
Step-3: Select: product pack:Oracle Business Intelligence; platform: Microsoft Windows Itanium (64-bit) then Select:
Oracle Business Intelligence (10.1.3) Media Pack for Microsoft Windows Itanium (64-bit)
Step-4: Download from 2 links:
Oracle Business Intelligence Data Warehouse Administration Console 10.1.3.4.1 for Microsoft Windows and Informatica PowerCenter and PowerConnect Adapters 8.6.1 for Windows Itanium (64-bit) (Part 1 of 2) Part Number: V30758-01 Part 1 of 2
Oracle Business Intelligence Data Warehouse Administration Console 10.1.3.4.1 for Microsoft Windows and Informatica PowerCenter and PowerConnect Adapters 8.6.1 for Windows Itanium (64-bit) (Part 2 of 2) Part Number: V30758-02 Part 2 of 2
Step-5: Unzip all the zip files. First unzip V30758-01_10f2 then V30758-01_20f2.
While unzipping V30758-01_20f2, it will ask for path of 1.
After this, install client from location V30758-01_2of2\dac_win_101341_infa_win_x86_64bit_861\pc861_client_win64_x86
This client installation is straight forward.

I am facing issues with installation? What Should I do ?

+ First ensure that you watch out carefully for the installation prerequisites. Refer to the Installation Document and Videos.
+ If you are still facing issues please raise query in forum but before raising the same ensure that no previous post on the same topic exists.

I am facing issues with installation? What Should I do ?

+ First ensure that you watch out carefully for the installation prerequisites. Refer to the Installation Document and Videos.
+ If you are still facing issues please raise query in forum but before raising the same ensure that no previous post on the same topic exists.

“Is this course is for Tester Or Developer. I am a Tester..”

This course is for Tester’s basically.

What are the databases that were used in your project and why?

Oracle and SQL Server-Oracle was normalized and used for transactions but SQL Server was denormalized and meant for the generation of reports.

What kind of schema was implemented in the project and why?

Snowflake schema because our project demanded partly normalization to be implemented in the model.

What kind of transformations did you implement and how?

Expression- To find the annual salaries of employees
Aggregation-To find the total salary
Filter- To fetch the records of employees of a particular department
Router-To fetch the records of the employees of different states to different target tables.
Sorter-To sort the data
Rank- To find the top 5 payed employees. And so on.

What are the programming languages, we need to learn for Performance Testing course.

As such no programming language is used..but default language for Loadrunner is C language and for Jmeter it is java.

How long will it take to learn Manual Testing

To learn any tool the time required, will depend on persons learning ability, prior knowledge on the subject, time spent and many other factors.. To master the tool it will take time (avg of 1 to 3 months).
We will announce the next live batch very soon, for now you can opt for recorded videos and access the videos. When we have our next live batch you can pay $50 and upgrade for our live session.