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Effective Verbal Communication Training

All Chapters :

01 – Communication skills improvement Training Program (JPACT) Free videos (Orientation, Day-01 & Day 02 )
02 – Effective Communication (Verbal) Videos (Day 03 to Day 07)
03 – Overview of corporate communication Videos (Day 12 to Day 14)
Please Note:- The Communication skill trainer Priya has completed the verbal communication training. The Orientation Free Videos, Day 01 to Day 07 and for the appropriate flow of content next video wise numbering is Day12/13/14. Kindly ignore the video numbering mentioned in the videos. (Verbal Communication)

Chapter 1: Communication skills improvement Training Program (JPACT) Free videos

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Chapter 2: Effective Communication (Verbal) Videos

Day 03: Neutral Accent training moduleTo give participants an overview of Neutra accent the training program,Correct speech sounds,Right Pronunciation.
Day 04: Clarity of speech,Intonation and Word Stress.
Day 05: Vowel sounds,Exercises on vowel sounds.
Day 06: Course Description:Plural word endings,Vowel sounds,Syllable stress,Intonation and Voice modualtion.
Day 07: As described in the webinar toDay the course description includes:Consonant drill ( Amaze your friends, impress your teachers and delight your parents with the consonant drill),Word stress and Intonation,Syllabe stress rules i.e. Two-syllable word stress, Compound noun stress and Words with stress derived from suffixes.
[Content protected for ITeLearn Evc Training members only]

Chapter 3: Overview of corporate communication Videos

Day 12: 1. Speaking activity 2. Corporate communiction and grooming standards 3. Types and styles to effective communication 4. Communication techniques and booster 5. Transition statements.( 95% of dissatified customers will become loyal when their needs are met and complaints handled well and quickly.
Day 13: 1. Telephone etiquettes…. Customer delight. 2. Role plays (Speaking activity).
Using the telephone with confidence:
Answering / accepting the call/Number of rings/ The greeting/ Effective communication skills/ Professional speech / choice of words/ Language/ Articulation/ Transferring calls
Telephone techniques and skills:
Taking messages/ Distribution of messages/ Ending calls/Listening skills/ Dealing with abusive callers/Confidential information
Day 14: 1. Three Musketeers. 2. Tips to improve listening skills 3. Magic of positive attitude 4. Business etiquette/ meeting etiquette/ interview etiquette 5. Grooming standards
[Content protected for ITeLearn Evc Training members only]

February 21, 2017
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